About this role
Dizzion drives productivity by delivering secure digital workspaces, allowing teams to log in to office platforms anywhere, anytime, and get to work. We ensure that IT workspaces remain scalable and secure, costs stay predictable, and managed services improve efficiency and mitigate risk. Dizzion digital workspace solutions are delivered as DaaS, Cloud PC, App Streaming, and Multi-Session. Dizzion was founded in 2011 and serves more than 300 clients. For more information, please visit Dizzion.com. Dizzion drives productivity by delivering secure digital workspaces, allowing teams to log in to office platforms anywhere, anytime, and get to work. We ensure that IT workspaces remain scalable and secure, costs stay predictable, and managed services improve efficiency and mitigate risk. Dizzion digital workspace solutions are delivered as DaaS, Cloud PC, App Streaming, and Multi-Session. Dizzion was founded in 2011 and serves more than 300 clients. For more information, please visit Dizzion.com.
What We’re Looking For:
- Proven experience in a Customer Success, Account Management, or related customer-facing role within a SaaS environment.
- Deep familiarity with the full customer lifecycle — from implementation and onboarding through renewal and expansion — and the discipline to manage it proactively.
- Strong command of CRM tools (Salesforce preferred) and health scoring methodologies; comfort operating from data to drive decisions.
- Demonstrated ability to manage a portfolio of accounts while balancing retention risk, expansion opportunity, and executive relationships.
- Technical curiosity and the ability to understand and articulate a cloud-based platform to both technical and non-technical audiences.
- Excellent communication, presentation, and organizational skills.
Preferred Qualifications
- Experience supporting enterprise customers in healthcare, financial services, insurance, contact center, or BPO industries.
- Familiarity with Salesforce, Gainsight, HubSpot, or similar CRM and customer success platforms.
- Experience conducting executive business reviews and strategic account planning sessions.
- Understanding of cloud technologies, virtual desktop environments, or end-user computing solutions.
- Experience working in a high-growth technology company.
Benefits
- Comprehensive medical (including telehealth), dental and vision plans
- Employee assistance program
- Employer paid basic life insurance and AD&D
- 401(k) retirement plan
- Flexible paid time off, work hard and take time when you need it
- Generous holiday schedule
- Voluntary short and long-term disability
- Awesome coworkers!
Compensation
Base salary $90,000-100,000 annually plus commissions ($130K OTE) Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, and alignment of market data.
Company Overview
Dizzion drives productivity by delivering secure digital workspaces for the speed of modern business, allowing teams to log in to office platforms anywhere, anytime, and get to work. We ensure that IT workspaces remain scalable, costs stay predictable, and our managed services improve efficiency and mitigate risk. Dizzion digital workspace solutions are delivered as Cloud PC, App Streaming, Multi-Session, and DaaS. Dizzion was founded in 2011. For more information, please visit Dizzion.com
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, creed, color, national origin, age, religion, disability, sex, gender identity, sexual orientation, status as a veteran, and basis of disability or any other federal, state, or local protected class. This position is full-time FLSA exempt.